What are Partner Products?
Partner products are items supplied and shipped by our European partner. By working with specialized partners, we can:
Offer you a broader range of products from across Europe.
Ensure efficient and reliable delivery without complicating our own supply chain.
These products are clearly marked as "Partner Product – Sold by one of our Partners and shipped separately. No fees apply."
Will these products be available in the store?
No, these items are only available for online order due to logistical complexity. However, if you choose "Click & Collect" (store pickup), our partner will ship the product directly to the selected store for you to pick up at no extra cost.
Do these products cost more?
No! Thanks to our strong partnerships and shipping agreements, we cover any additional logistics costs. You pay the same price as you would for any other product on our site.
We take most responsibility for your order. If there’s an issue (like damage or missing items), just contact us, and we’ll handle everything with our partner to make it right.
Concerns regarding food labels and ingredient information is taken over by our respective partner. Questions about a partner? Contact us through hey@chuo.be